Down Hall Hotel, Hatfield Heath

The hotel had its ups and downs. The beautiful surroundings and elegant dining areas created a lovely atmosphere, but the service was inconsistent and the dining options were quite disappointing for the price. The experience was marred by noise from wedding guests, which affected the overall enjoyment of the stay.

I had a mixed experience at the hotel. The spa treatments were a highlight, leaving us feeling rejuvenated and relaxed. However, the afternoon tea was disappointing, lacking in quality and service, which overshadowed an otherwise charming setting.

I recently stayed at this hotel for a couple of nights, and while the hotel's ambiance is stunning and the grounds are perfect for lounging, I was let down by some aspects. My room, although spacious and clean, had a few issues with the bedding that made the sleep quality less than ideal. The dining experience had its highs and lows; breakfast was generally good, but I encountered some hiccups during dinner service. Overall, this hotel offers a beautiful retreat but needs to refine its dining and bedding standards to match its charm.

My experience at this hotel was quite mixed. While the surroundings were elegant and the grounds were beautiful, the service left much to be desired. The management seemed disinterested in addressing issues, which really impacted my stay, especially considering the high price. Overall, it's a lovely place to visit but struggling with operational aspects and service consistency.

I had a wonderful experience at this hotel, especially as a dog owner! The spacious and clean accommodations were a real delight, and the pet-friendly amenities made our stay even better. While the dining was generally great, I found the drink prices to be on the high side, and breakfast could use a bit of improvement in variety. Overall, it's a charming place I look forward to visiting again.